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Helpdesk ticket

Description

Convert form submissions to helpdesk tickets

Form layout

Blueprint of the template’s form

Helpdesk

Wizard

Schema of the wizard steps and its fields

Credential

  • Name
    text
  • Database
    text
  • User
    text
  • Password
    text

Backend

  • Name
    text
  • Base URL
    url

Form

  • Form title
    text

Bridge

  • Owner team
    select
  • Incoming channel
    select
  • Owner user
    select
  • Bridge name
    text